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Terms of Delivery

Fast, reliable and uncomplicated delivery - that's our policy when it comes to your order. Therefore, the shipment of goods usually takes place within 1-2 working days after receipt of order or payment.
For our commercial customers, the agreed delivery terms apply - you can conveniently see them in your account.
Shipping costs within Europe and the rest of the world can be found in the following table.

Austria

from KG

to KG

shippment costs

Express

COD costs

  15 kg 12,00 € - 18,00 €
15 kg 32 kg 20,00 € - 18,00 €
32 kg 40 kg 38,00 € - 18,00 €

Belgium

from KG

to KG

shippment costs

Express

COD costs

  15 kg 12,00 € - 18,00 €
15 kg 32 kg 20,00 € - 18,00 €
32 kg 40 kg 38,00 € - 18,00 €

Czech Republic

from KG

to KG

shippment costs

Express

COD costs

  15 kg 21,00 € - 18,00 €
15 kg 32 kg 32,00 € - 18,00 €
32 kg 40 kg 55,00 € - 18,00 €

Finland

from KG

to KG

shippment costs

Express

COD costs

  15 kg 30,00 € - 18,00 €
15 kg 32 kg 47,00 € - 18,00 €
32 kg 40 kg 69,00 € - 18,00 €

France

from KG

to KG

shippment costs

Express

COD costs

  15 kg 23,00 € - 18,00 €
15 kg 32 kg 34,00 € - 18,00 €
32 kg 40 kg 65,00 € - 18,00 €

Germany

from KG

to KG

shippment costs

Express

COD costs

  32 kg 7,50 € 16,00 € 9,50 €
32 kg 40 kg 30,00 € 16,00 € 9,50 €
40 kg 100 kg 30,00 € 16,00 € 9,00 €

Great Britain

from KG

to KG

shippment costs

Express

COD costs

  40 kg 28,00 € - 18,00 €

Italy

from KG

to KG

shippment costs

Express

COD costs

  15 kg 20,00 € - 18,00 €
15 kg 32 kg 29,00 € - 18,00 €
32 kg 40 kg 59,00 € - 18,00 €

Netherlands

from KG

to KG

shippment costs

Express

COD costs

  15 kg 12,00 € - 18,00 €
15 kg 32 kg 20,00 € - 18,00 €
32 kg 40 kg 30,00 € - 18,00 €

Poland

from KG

to KG

shippment costs

Express

COD costs

  15 kg 17,00 € - 18,00 €
15 kg 32 kg 23,00 € - 18,00 €
32 kg 40 kg 42,00 € - 18,00 €

Switzerland | including customs clearance

from KG

to KG

shippment costs

Express

COD costs

  15 kg 55,00 € - 18,00 €
15 kg 32 kg 64,00 € - 18,00 €
32 kg 40 kg 99,00 € - 18,00 €

Methods of Payment

Prepayment

With this payment method, the goods are shipped automatically after receipt of payment.                                         When placing your order you will receive in this case by email all the necessary information for a comfortable transfer.                  If we have not received payment after 7 working days, this order will be canceled.                                         We will also inform you by email in this case. In the case of a foreign transfer, please take into account possible transaction charges when making your payment.                                         The exact amount of this fee can be found directly at your bank branch.                                         

                                        
                                        

Cash on delivery

                                        

                                        The invoice amount is to be paid on receipt of the goods in cash directly to the delivering messenger.                                         For this, the parcel service levies a COD charge which is already included in the invoice amount.                                         The exact amount of this fee can be found in the table above.                   In the case of a return, we will transfer the resulting balance (minus the already incurred COD amount).                                         within about 5 working days on the bank account specified by you on the return slip.                                         

                                        

Invoice

                                        

                                        You will receive your delivery against invoice with individual payment term.                                         Please note that for new customers the first deliveries can only be made against prepayment or cash on delivery.                                         Your personal payment terms can be found within your customer account after registration.